The key to a successful program is listening to your client as they communicate the goals of their meeting and to ask the right questions to ensure success; it’s all in the details. Every client has very specific needs and the location they’ve selected to hold their conference is unique to those needs. Whether it’s the location, the diversity of the meeting spaces, or the properties’ service reputation, every nuance counts.
Sean’s many years as a conference services manager taught him to “walk the spaces” carefully so as to ensure that his client’s expectations could be met and ultimately exceeded. Having worked at four of Napa Valley’s most conference-friendly hotels provides Sean the benefit of knowing practically every inch of the meeting and event spaces and in most cases he’s worked along side the very same operations staff that will serve your group….what an advantage.